INTRODUCTION
This Privacy Statement describes the web site terms of use practices for the Truro and Colchester Chamber of Commerce (TCCoC or Chamber) and how we collect and use personal information.
By using this site, you consent to the terms of this Privacy Statement and to the use of your personal information in accordance with this Privacy Statement.
“Personal information” is any information about an identifiable individual, but does not include business contact information including the name, title, business address or business telephone number of an employee of any organization.

PERSONAL INFORMATION COLLECTED ABOUT YOU
TCCoC does not collect personal information about individuals except when such individuals specifically provide such information on a voluntary basis. Depending on what you request, such information may include your: email address, phone number and company name.
TCCoC only collects personal information as necessary for the purposes for which you provide it to us and for the provision of Chamber products and services in accordance with this Privacy Statement.
To help us provide better customer service, TCCoC may collect anonymous information, such as web page traffic from visits to our websites. This information is in an aggregate and anonymous form. We do not use cookies to identify repeat users.

USE OF PERSONAL INFORMATION
TCCoC may use personal information as permitted or required by law, and as reasonably necessary for us to provide products and services, and to carry out TCCoC procedures as they apply to you, such as:
a)    Processing applications for membership;
b)    Processing applications for member benefits;
c)    Processing registrations for an event;
d)    Processing applications to participate on a Chamber volunteer committee;
e)    Processing payments to the TCCoC;
f)    Listing contact information for your company in the Chamber’s e-directory, unless you request that no such listings be made; and
g)    Communicating with you in respect of TCCoC matters including applications for membership, invoicing and provision of receipts, e-mail newsletters each week, updates and surveys.

SHARING OF PERSONAL INFORMATION AND THIRD PARTY ACCESS
The TCCoC does not provide third party access to your personal information except in the manner set out in this Statement, as required or permitted by law, and as reasonably necessary for TCCoC to provide products and services, and to carry out TCCoC procedures as they apply to you, such as:
a)    Publication in the Chamber’s e-directory and other listings of member contact information
b)    To facilitate your receipt of services from Member Benefits and event sponsors;
c)    To enforce the terms and conditions on the Chamber’s web site, or protect the rights, property, or safety of the TCCoC, our visitors or others, or to collect a debt from you.
Your personal information is not otherwise disclosed beyond the TCCoC without your consent and is shared internally only when it is required as part of the performance of the duties of the individual seeking access.

ACCESS TO AND CHANGING AND REMOVING YOUR PERSONAL INFORMATION
The TCCoC will use reasonable efforts to allow you to update or correct previously submitted personal information that you state to be erroneous. Upon your request, the TCCoC will functionally delete your information from its databases, and you acknowledge that your member services may be affected accordingly. However, it may be impossible to delete your entry without some residual information because of backups and records of deletions.

RETAINING YOUR PERSONAL INFORMATION
We retain your business information as long as you remain a member of the TCCoC.  If your membership ends, we may use and disclose your information as required and permitted by law, to conclude any outstanding matters relating to your membership with us, and to seek your input and advise you about products and services of TCCoC that may interest you.  If you do not wish to receive any such further information, please contact us.

SECURITY
The TCCoC is committed to protecting your personal information and has taken measures to avoid the loss, misuse and alteration of the information under our control. The appropriate physical, technical and administrative measures have been put into place to protect the quality and integrity of your personal information, and to keep information that is stored in our systems protected from unauthorized access.
This ends “Terms of Use” posting.